Contact Us

Our head office is at Emily House, 202-208 Kensal Road, London W10 5BN. You can call us on 020 8354 5500 or email us at note that calls to this number may be recorded for training, quality and compliance purposes.

We are open from 9am-5pm Monday to Friday except bank holidays.

The nearest tube station is Westbourne Park (Hammersmith and City line) or bus routes 23, 18, 28 or 228 take you very close. Bus 23 drops you outside the office door (stop G -Bosworth Road) or for buses 18, 28 and 228 get off on the Harrow Road (stop T - Second Avenue) and walk over the bridge onto Kensal Road.

Click here to see a map of how you can find us.

Media or press enquiries

For all press and media enquiries please contact the Communications team on 020 8354 5666. Alternatively for a less urgent response, please email

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