Contact Us

Our head office is at Emily House, 202-208 Kensal Road, London W10 5BN. You can contact us by calling 020 8354 5500 between 9.30am and 4.30pm, Monday to Friday, excluding Bank Holidays. You can also contact us by email on

More information about how to contact use is available on our Octavia housing website, including for emergencies and to report a repair.

If your enquiry is not urgent please contact us using the form below. Please note all the information provide will be treated in the strictest confidence in line with the UK General Data Protection Regulations (UK GDPR), if you would like to see our full privacy policy please click here.

Media or press enquiries

For press and media enquiries, please contact the Communications Team during office hours on 07503655066, or email 

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