Octavia's personal approach has made us London's top scoring member of the Quality Housing Service (QHS), the sector's most recognised independent assurance scheme and our latest customer satisfaction rating stands at 82%.
We pride ourselves on delivering high quality affordable housing and mixed tenure developments that combine good design with sustainability, helping to maintain London's rich diversity and vibrant social and cultural identity. Read more here.
Octavia strongly believes in the value of mixed communities and we make sure equality and diversity is appreciated and reflected in all that we do. Find out more about our approach today.
Good customer care is a central element of Octavia's ethos. We aim to provide excellent customer care by handling every situation according to our values of being Reliable, Responsive and Respectful. Find out how.
Over 150 years we have accumulated strong and valuable partnerships with developers, community organisations, charities and experts to provide a network of support for residents.
Social isolation and loneliness can be experienced by anyone, whatever their age or situation. Alleviating loneliness and improving the quality of life of older and younger people is a central theme of Octavia’s work to create Good homes, Better lives.