Job opportunities
Whether they are involved in providing homes, delivering care and support, or working with the community, our people make a vital contribution to the lives of thousands living in central and west London. Recruiting and developing the best people is essential for us as we continue to grow. See our current opportunities below:
Service Charge Officer
Closing date: 14/11/2019Location: West LondonSalary: £33,660Reference: OCTUC468532Octavia believes that good homes make for better lives. We aim to build happier lives and resilient communities by providing a responsive, supportive and effective service to all our residents, irrespective of tenure, with staff committed to integrated working within and across teams to deliver on resident priorities. Due to our growing Development programme, much of which is be built as part of s106 and Octavia is not the freeholder, we have recently restructured to increase the support to our residents. If you are passionate about ensuring that service charges fully reflect the costs incurred and are set accurately to maximise income, then this is it the role for you. You will work closely with the finance team to ensure that we set reasonable estimated service charges, validate the accuracy of all charges, especially those from managing agents and help to produce accurate actual charges, in line with any leases. You will resolve any queries arising from these charges and provide timely feedback to residents. The successful candidate will have: Excellent analysis skills and be proficient in manipulating data Understanding of service charges Excellent customer service skills The ability to work under pressure and prioritise workload Great problem solving skills with creative, practical solutions The ability to work effectively with other teams within Octavia and to build a good working relationships with managing agents Closing Date: Thursday 14th November 2019 Interviews: Thursday 21st November 2019
Housing Administrator (Income Team)
Closing date: 21/11/2019Location: West LondonSalary: £26,242 paReference: OCTTC286955Inspired by our founder, the social reformer Octavia Hill, we are a not-for-profit organisation providing thousands of people with good-quality affordable homes in inner London. Like her we believe in the power of well-planned, well-managed housing to make a difference. We are looking for a team administrator to join our successful Income team. Our high performing Income team has been extremely successful over the last 2 years and we are looking for a reliable, responsive and respectful individual who can help the team continue to provide an excellent service to our residents. You will provide a proactive and flexible administrative support service to the Housing Management Departmental Teams; with specific focus on the activities outlined below: Collating and producing performance data and administrative support for the Income Team. Carrying out specific tasks to support Income Officers and our Financial Inclusion Team. To provide general administrative support to other Housing Management Departmental teams. Working closely with team colleagues to deliver Octavia’s Values & excellent customer services Develop knowledge of key Housing Management policies and procedures to deal effectively with enquiries and tasks.
Outreach and Befriending Link Worker
Closing date: 24/11/2019Location: W10 5BNSalary: £26,500 paReference: OCTDO482050Octavia believes that good homes make for better lives. Inspired by our founder, the social reformer Octavia Hill, we are a not-for-profit organisation providing thousands of people with good-quality affordable homes in inner London. Like her we believe in the power of well-planned, well-managed housing to make a difference. We provide housing with tailored care and support, floating support and outreach services, and day care and activity centres. Flexibility is a key part of all of our care and support services as our focus is on the individual - helping people to stay as active and independent as possible. The purpose of this post is: To deliver respectful, responsive and reliable outreach and befriending services for older people To co-ordinate and supervise volunteers to deliver a high quality service in line with agreed targets To establish and maintain effective relationships with service users, relatives, carers, local authorities, and other stakeholders in order to maximize the use and impact of the older people Better Lives services
Care and Support Workers
Closing date: 30/11/2019Location: London (covering Kensington, Westminster and Hounslow)Salary: £10.55 per hour (Day) - £10.74 per hour (Night)Reference: OCTFG304516Are you a compassionate people person with some history of caring for and supporting others? Do you have a passion for providing great personal care and supporting older people to be as independent as they can and would like to use your skills to make a real difference to the lives of local older people? About us Octavia, winner of Great British Care Employer of the year Award 2017, have been improving lives in London for over 150 years. Our seven extra care schemes are well located in North Kensington, Westminster and Hounslow to provide modern accessible homes for 179 local older people, who have a range of physical and mental health needs. Majority of our services have been rated consistently ‘Good’ by CQC, with one recently awarded ‘Outstanding’ for responsiveness. We believe it is every one of our staff that makes us outstanding, and so we are committed to investing in them to ensure they feel valued and empowered to care for and support others to be independent. When you join us you will be part of an amazing team of people who share our drive to be a force for good in the lives of local older people and who believe in our values of being Reliable, Responsive and Respectful. Our rates start at £10.55 per hour (day) and £10.74 (waking night) About you We have opportunities for Care and Support workers with an awareness of the needs of older people with physical and mental health needs, who will be able to work as part of a 7 day weekly rota to meet these needs. We are interested in hearing from you whether you have work, volunteering and/or personal experience of providing personal care and supporting others. You will be compassionate, keen to listen to and understand people to enable them to get the most from their lives. You will put people at the centre of everything you do and will use your ideas, good communication and relatio